Returns & Exchanges

Policy:

You have 60 days to return your item for a full refund due to item being damaged and 60 days to return with regards to exchange of size. If you're having trouble navigating the return process? Don't sweat it! Our amazing customer service team is here to help. Just reach out and they'll guide you through everything.

We cannot accept returns for any reason other than sizing or damage. Please feel free to reach out to our customer service team should you have any concerns around getting your return product back to us, we will be happy to help.

International Returns:

  • Keep in mind that RareSparkle doesn't cover the cost of returning items. We recommend using the most affordable tracked shipping option available to send your return back to us.

Conditions:
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

  • Please be careful of makeup or deodorant rubbing off on the garment.

Damaged Items

  • If you receive an item that is damaged, please contact customer service immediately.

Authenticity/Warranty
RareSparkle only carries merchandise that is authentic. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal.

Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time. RareSparkle warranties all products to be free of such problems for the first 90 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs. After 90 days, we will attempt to assist with repairs, including providing replacement hardware such as lost buttons or broken snaps to the extent these items or repair services are available from the designer, but we will not provide a complete replacement or refund for an unrepairable product after 90 days unless the designer is willing to replace or reimburse the product at this time.